Demoing the New "Signed in with Wrong Account" Page Using Loom

This guide explains how to use Loom to record a product demo, specifically showcasing the new "signed in with wrong account" page. By following the steps outlined in this document, you will be able to effectively demonstrate the updated user experience for handling workspace invites when logged in with the incorrect account.

Sam from the Loom team introduces the purpose of the demo. He will show how async video can be utilized for product demonstrations.

In this section, Connor presents a quick demo for an updated page pertaining to workspace invites.

Connor explains the previous experience users encountered when trying to accept a workspace invite while logged in with the wrong account. He describes the frustration users felt when presented with a dead end.

Connor demonstrates the new functionality when he is logged in as Connor but attempts to accept an invite for Connor plus 60.

The updated page provides clear information about the account currently logged in, the workspace, and the correct account to use. This design is aimed at improving user clarity.

Connor clicks the button which signs him out and auto-populates the email field for creating an account. This functionality streamlines the user experience, making it easier to proceed with account creation.

Connor concludes that the new design significantly enhances the experience for users, reducing frustration and allowing for a smoother transition when encountering errors.

By following the steps outlined in this guide, you can effectively demonstrate the new "signed in with wrong account" page using Loom. The improvements made to the user experience aim to reduce confusion and provide clear guidance for users, ultimately resulting in a more seamless interaction when managing workspace invites.