Using Async Video for Product Demos with Loom

This guide will demonstrate how to utilize Loom's async video feature to record a product demo, specifically showcasing a new "signed in with wrong account" page. By following this guide, you will learn how to effectively communicate product updates to your team using video walkthroughs.

To start, you need to use Loom's async video feature to record your product demo. This allows you to present updates clearly and efficiently without needing a live meeting.

Introduce the walkthrough of the new product feature. In this example, the walkthrough is being conducted by Connor, a member of the team.

Previously, if a user attempted to accept a workspace invite from an email not logged in, they encountered confusion due to insufficient guidance. This issue has been addressed with a new page that provides better instructions.

Upon attempting to join a workspace, users are now presented with a redesigned page. This page clearly shows the email the user is logged in with, the workspace, and the email they should be using.

Clicking the provided button signs the user out and pre-populates the email field for account creation, streamlining the process and ensuring users can easily log in with the correct account.

This update significantly reduces user frustration and friction, providing a smooth and guided experience when resolving login issues.

By following this guide, you should be able to effectively use Loom's async video feature to record and present product demos. The recent updates to the login mismatch page demonstrate an improved user experience, reducing confusion and enhancing overall satisfaction.